Community CPR-AED Programs

Community CPR-AED Programs

From Challenging Sudden Death: A Community Guide to Help Save Lives

by Mary Newman and Jim Christenson, MD

A Word from Dr. Mickey Eisenberg, Author of Life in the Balance: Emergency Medicine and the Quest to Reverse Sudden Death

Mickey Eisenberg, MD, PhD

Suppose you live in Community A and have a cardiac arrest. In Community A, when the call is received by the emergency dispatcher, immediate CPR instructions are given over the telephone. A fire department aid unit, staffed with emergency medical technicians (EMTs) and equipped with an automated external defibrillator (AED), arrives in four minutes and the first shock is delivered within five minutes of collapse. Six minutes later, paramedics arrive to stabilize the patient. In Community A, you stand a one in three chance of walking out of the hospital alive.

Now let’s consider Community B. In Community B, there is no dispatcher-assisted telephone CPR program and first responders are not equipped with AEDs. Paramedics typically arrive within 10 minutes of collapse, but since bystanders did not provide CPR and first responders did not provide defibrillation, there is little chance of resuscitation. In Community B, your chance of surviving cardiac arrest is close to zero.

The difference in survival between Community A and Community B clearly lies in the time from collapse to CPR and the time from collapse to delivery of the first defibrillatory shock. Automated external defibrillation offers the best means to provide a crucial life-saving shock quickly. The more AEDs present in the community, the greater the likelihood they will be used in time.

I hope as you read through this information, you will keep foremost in your mind the concept that defibrillation—the spark of life—must be given quickly if it is to work. Ask yourself, “If my spouse suddenly collapsed in cardiac arrest, how many minutes would it take before a defibrillator arrived at the scene?” Clearly, the sooner an AED arrives, the greater the likelihood of survival.

Do you live in Community B? If so, it’s time to take action.

Mickey Eisenberg, MD, PhD , Director, Emergency Medicine Service, University of Washington Medical Center, Seattle, WA

Top of Page

Sudden Cardiac Arrest: The Silent Epidemic

Sudden cardiac arrest (SCA) is one of the leading causes of death among adults in North America. Each year, it claims the lives of a quarter of a million people in the United States alone. Once every one or two minutes, another American succumbs suddenly, without warning.

Most victims of sudden cardiac arrest are middle-aged or elderly. Though the average victim is about 65-years-old, some victims are in their 30s or 40s. Most collapse at home. For many, there is no previous history of heart problems. Sudden cardiac arrest is often the first symptom.

Although victims of sudden cardiac arrest tend to fit in certain categories, sudden cardiac arrest, by its nature, is completely unpredictable. It can strike anyone, anywhere, any time. Chances are you know someone who has experienced sudden cardiac arrest—a friend, a relative or a co-worker.

Sudden Cardiac Arrest Does Not Have to be Fatal

Sudden cardiac arrest does not have to result in “sudden death.” When sudden cardiac arrest occurs, most victims have an abnormal heart rhythm called ventricular fibrillation (VF). When the heart is in this state, it cannot beat in a coordinated fashion and blood does not circulate to the heart and the brain. First, the pulse stops. Then, breathing stops. The victim loses consciousness, collapses and appears lifeless.

But the victim doesn’t have to stay that way. Ventricular fibrillation is a treatable rhythm. In this state, electrical energy is present in the heart, but it is chaotic. If the heart can be shocked quickly with a defibrillator, a normal heart rhythm may be restored. This is called defibrillation. If this shock is delivered within minutes after collapse, many victims can survive.

The Key Is to Be Quick

Studies conducted at cardiac rehabilitation centers have shown that when sudden cardiac arrest victims in ventricular fibrillation receive defibrillation therapy within the first minute or two after collapse, more than 90 percent survive to be discharged from the hospital.

In more typical community settings, victims of sudden cardiac arrest rarely survive. Why? Most victims do not have immediate access to prompt, definitive treatment. Too much time elapses before the defibrillator arrives—if it arrives at all.

In New York City, for example, the average emergency response time is relatively long—about 12 minutes—due in part to traffic delays and the logistics of getting to victims in high-rise buildings. There, only 5 percent of witnessed VF victims—1 to 2 percent of all cardiac arrest victims—survive.

Seattle, on the other hand, has achieved an average response time of seven minutes and a VF survival rate of 30 percent. In Rochester, Minnesota, response times average six minutes and 43 percent of VF victims survive.

In all reports of survival, the shorter the time from collapse to defibrillation, the better the chances of survival. If defibrillation is delayed for more than 10 minutes, survival rates drop to less than 5 percent.

Every Minute Counts

It is challenging in most community settings to respond consistently to sudden cardiac arrest victims within the one to two minute timeframe documented in some cardiac rehabilitation centers. But all communities can aim to reduce the critical interval from collapse to defibrillation, particularly with on-site AED programs. Since the exact time of collapse often is difficult to identify and measure, communities can focus on minimizing the interval from the 9-1-1 call to the first defibrillatory shock. Communities that reduce this “call-to-shock” time to five minutes or less can expect as many as one-third to one-half of sudden cardiac arrest victims found in ventricular fibrillation to be resuscitated. Reducing “call-to-shock” time by even one minute can mean the difference between life and death.

Once victims are resuscitated, the prospects for long-term recovery are very promising. Eight in 10 survivors will live at least a year longer. Six in 10 survivors will live five more years.

The American Heart Association and other organizations have adopted a simple action plan designed to help communities improve survival from sudden cardiac arrest in adults. This plan is called the Chain of Survival.

Top of Page

The Chain of Survival: Only As Strong As the Weakest Link

Survivors of sudden cardiac arrest usually have several things in common:

  • Early recognition: Someone witnessed the event, recognized the emergency and decided to help;
  • Early access: Someone confirmed unresponsiveness and called 9-1-1 or the local emergency number;
  • Early CPR: Someone started CPR immediately;
  • Early defibrillation: Someone arrived quickly with a defibrillator to shock the heart back to a healthier rhythm;
  • Early advanced care: Professional emergency medical services (EMS) personnel provided advanced life support, including airway and breathing support, medications, and in some cases, hypothermia;
  • Early follow-up care: The survivor received effective follow-up care.

In other words, in the ideal situation, there is a strong community Chain of Survival. Early defibrillation has been called the critical link in the Chain of Survival because the time from collapse to defibrillation often is the key indicator of survival from sudden cardiac arrest. But the strength of the early defibrillation link depends on the strength of the the links that precede it. And the strength of these two links depends on EMS system planning and quick bystander action. Let’s take a closer look.

Top of Page

Strengthening the Early Recognition Link

If the ultimate goal in cases of sudden cardiac arrest is to deliver rapid defibrillation, it stands to reason that the sooner someone recognizes the emergency and decides to help, the sooner the rescue process can get underway. This is not as simple as it sounds.

Bystanders at the scene of an unexpected cardiac emergency are faced with a sudden crisis. They may feel panicky, anxious and helpless. They may know intuitively that something is wrong, but the signals of an emergency often are ambiguous and hard to recognize. If they didn’t actually see the victim collapse, they may be even more uncertain. They may feel incompetent. They may think someone else more qualified will step forward. Sometimes, bystanders are so distraught, they deny that it’s happening.

One common concern is the fear of being sued. It’s important for the public to know that there are no reported cases in which a bystander was successfully sued for trying in good faith to help a victim of cardiac arrest. In contrast, there have been occasional lawsuits directed against people who failed to help.

Another common concern is the fear of doing the wrong thing. CPR training can help prepare citizens for cardiac emergencies and, if training is effective, students will become more competent and confident. More than this, though...

It’s important for the public to recognize that the cardiac arrest victim is in a critical state. If no one helps, the victim will certainly die. Bystander actions can only help.

When communities understand that it is natural to hesitate to help in emergencies, they can devise public awareness and education initiatives aimed to encourage bystander action.

Top of Page

Strengthening the Early Access Link

Early access of the EMS system involves three key components:

  • Confirming unresponsiveness
  • Calling 9-1-1 or the local emergency number
  • Following instructions of 9-1-1 dispatchers

Calling 9-1-1 is a simple and essential life-saving skill that everyone should know. Ninety-three percent of the population and 96 percent of the geographic area in the U.S. has 9-1-1 emergency telephone coverage. There are two types of 9-1-1: basic and enhanced. Most locations with 9-1-1 coverage have enhanced 9-1-1 coverage (95%). (See With E-9-1-1, the name, address and telephone number of the calling location is identified automatically. This enables emergency units to respond swiftly to the scene. With advances in technology it is possible for E-9-1-1 systems to track locations of callers using cellular telephones. So, for most citizens, the rule of thumb is this:

If you come upon an adult who has collapsed and is unresponsive, don’t waste time. Phone first! Call 9-1-1 or your local emergency number! Even if there is an AED on site, it is important to summon EMS responders immediately.

What happens when you call 9-1-1 or the local emergency number varies widely from community to community. In the ideal community, the dispatcher who receives your call is an Emergency Medical Dispatcher (EMD) who is trained to explain to callers how to help people in distress. If the victim is in cardiac arrest, the EMD immediately dispatches appropriate emergency vehicles and personnel. Then the EMD talks the caller through the steps of CPR, regardless of whether the caller has had previous CPR training. As AEDs become more readily available for use by laypersons, it is likely that EMDs also will talk callers through the use of AEDs.

Less than one-third of dispatch centers in the U.S. provide dispatcher assistance and most of these are in large, urban areas. (See To address this problem, medical authorities urge more widespread implementation of this specialized training. The National Heart Attack Alert Program recommends that all EMS dispatchers receive EMD training and that “dispatch life support be adopted nationwide.” The National Association of EMS Physicians urges that pre-arrival instructions become “a mandatory function of each EMD in a medical dispatch center.”

What Your Community Should Do to Strengthen the Early Access Link

  • Initiate media campaigns to increase public awareness about sudden cardiac arrest, the importance of helping without delay, and the importance of calling 9-1-1 or the local emergency number in the event of an apparent cardiac emergency.
  • Encourage widespread CPR education to increase bystander knowledge about the importance of early EMS access.
  • Find out whether local dispatchers are trained and certified in dispatch life support. If they are not, advocate for this vital training.

Top of Page

Strengthening the Early CPR Link

Cardiopulmonary resuscitation, or CPR, is a simple emergency procedure used when someone stops breathing or the heart stops beating. CPR involves two basic actions: rescue breathing (mouth-to-mouth or mouth-to-mask resuscitation) and chest compressions. These actions help circulate oxygenated blood to the heart and brain.

Early CPR increases the likelihood that early defibrillation will work. In fact, the likelihood of survival doubles if a bystander begins CPR before the EMS team arrives.

Who Should Learn CPR?

Anyone who has a duty to respond to persons in cardiac arrest should be trained in CPR and should undergo refresher training on a regular basis. Regardless of duty, anyone who may be able to reach a victim of cardiac arrest before EMS arrives should know how to do CPR.

Laypersons are most likely to arrive first at the scene of an arrest and chances are they will know the victim. In 75 to 80 percent of cases, sudden cardiac arrest occurs in the home. Another 10 to 15 percent of cases occur in the workplace. This is why almost everyone can and should learn CPR.

Does the Quality of CPR Matter?

Increasingly, researchers are finding that the quality of CPR has a major impact on the likelihood of survival. They have found it is important to provide strong, forceful compressions and to minimize interruptions in compressions.

What Your Community Should Do to Strengthen the Early CPR Link

  • Ensure that the personnel who serve your community or workplace (e.g., firefighters, police officers, security officers, corporate safety personnel) have CPR training and review their skills on a regular basis.
  • If CPR and AED training is not already offered in local schools, get it started. Ensure that all students learn CPR and AED use before they graduate from high school. In time, your community will have a broad base of citizens trained in CPR.
  • Work with allies such as the American Heart Association, the American Red Cross, the American Safety and Health Institute, Medic First Aid International, the National Safety Council, local EMS agencies, hospitals and fire departments to promote widespread CPR-AED training.

Top of Page

Early Defibrillation: The Critical Link

Numerous scientific studies conducted during the past 30 years have proven that rapid defibrillation is the single most important factor affecting survival from sudden cardiac arrest in adults. This research, coupled with important technological advances, has driven the international movement to increase access to early defibrillation.

In the past, defibrillators were complicated and cumbersome. Only medical professionals with extensive training in heart rhythm interpretation could use them. Today, defibrillators are automated, portable and easy to use. These automated external defibrillators (AEDs) read heart rhythms and determine whether a shock should be delivered. In addition, AEDs have audio and visual prompts to guide trained operators.

Rapid Defibrillation: The Standard of Care

According to the American Heart Association, “Rapid defibrillation and early cardiopulmonary resuscitation (CPR) are the two major contributors to survival of adult victims of sudden cardiac arrest... Automated external defibrillation is one of the most promising methods of treating cardiac arrest.”

Because rapid defibrillation is a proven therapy for adult victims of sudden cardiac arrest, and thanks to technological advances, the AHA states:

“All basic life support personnel must be trained to operate, be equipped with and be permitted to operate a defibrillator if in their professional activities they are expected to respond to persons in cardiac arrest. This includes all first responding emergency personnel, both hospital and non-hospital (e.g., emergency medical technicians, non-EMT first responders, firefighters, volunteer emergency personnel, physicians, nurses and paramedics). To further facilitate early defibrillation, it is essential that a defibrillator be immediately available to emergency personnel responding to a cardiac arrest. Therefore, all emergency ambulances and other emergency vehicles that respond to or transport cardiac patients should be equipped with a defibrillator.”

Who Should Carry An AED?

Everyone who has a duty to respond to victims of sudden cardiac arrest should be trained and equipped to defibrillate. All personnel who typically arrive first at the scene of cardiac arrest and for whom responding to cardiac arrest is a primary job responsibility should have defibrillation capabilities. In most communities, this includes emergency medical technicians, firefighters and law enforcement personnel.

Others potential community responders include:

  • Security guards
  • Flight attendants
  • Ship crews
  • Ski patrol
  • Lifeguards
  • Teachers
  • Coaches
  • Athletic directors
  • Fitness trainers
  • Retirement community personnel
  • Extended care facility personnel
  • Neighbors

The best strategies for achieving early defibrillation vary from community to community and should be determined at a local level. The key is to reduce time to defibrillation by ensuring that whoever typically gets there first is ready to defibrillate.

How AEDs Work

How does an AED work? The AED is a device that is capable of identifying life-threatening rhythms that can be converted by electric shocks. Through the use of a computerized process, the AED can analyze and identify ventricular fibrillation (chaotic, unorganized movement of the heart) and ventricular tachycardia (abnormally fast contractions of the heart hindering blood flow), the two most common life-threatening heart rhythms that can be converted with electrical therapy.

AEDs on the market today are portable and lightweight. They have visual and/or verbal prompts that guide the user through the rescue effort. When the responder turns on the AED, it immediately prompts the user to attach the AED to the victim. Two electrode pads adhere to the victim’s chest. Simple diagrams demonstrate correct placement. The pads have a conductive medium through which defibrillation may be delivered.

Once the pads are placed on the victim, the AED analyzes the victim’s heart rhythm. In a matter of seconds, the AED determines if a shockable rhythm is present. If the AED recognizes a shockable rhythm, it will automatically begin to charge to the proper energy level. Voice and visual prompts will instruct the rescuer to deliver a shock, or in some models, the shock will be delivered automatically. If the AED does not recognize a shockable rhythm, it will instruct the user to provide CPR. AEDs are proven to be very reliable and accurate in recognizing abnormal rhythms and restoring healthy heart rhythms.

AEDs on the Market

The Need to Maintain AEDs in a State of Readiness

To ensure AEDs are ready to go the instant they are needed, it is essential to keep them stored at or near room temperature and keep them well maintained. AED program managers should check devices regularly they are readily available and in good working order and make sure there are ample supplies and accessories on hand.

AEDs are designed to need little maintenance. Most units have self-testing functions to monitor for optimal performance. Visual and/or audible warnings advise users of any potential problems. Most AEDs come with lithium batteries that do not need to be recharged and may last for up to five years.

Defibrillator failures are very rare, but when they do occur, they usually are associated with poor device maintenance or battery failures. For these reasons, it is important to follow the AED maintenance checklists and the manufacturer’s maintenance instructions that accompany each AED.

Survival Potential

The AHA and others have been advocating early defibrillation initiatives since the late 1980s. In the 1990s, increasing numbers of communities began improving their early defibrillation capabilities. While the average survival rate in the U.S. is 6-7%, some communities have achieved much higher survival rates.

For example, in Rochester, Minnesota, where there is strong collaboration among police, fire and EMS personnel, and defibrillators are widely deployed, survival rates have climbed steadily over time from approximately five percent in 1973, to 30 percent in 1990, to 43 percent in 1996 for patients in ventricular fibrillation.

Are emergency and public safety personnel in your community ready to defibrillate? If not, it’s time to take action.

Strengthening the Early Defibrillation Link

Early defibrillation is the most critical determinant of survival from sudden cardiac arrest in adults. As critical as it is, early defibrillation is not the only important aspect of treatment. Defibrillation works best when CPR is provided until the AED arrives and when defibrillation is followed by advanced care, including airway and breathing management, medications and mild hypothermia. This is why it is so important to view early defibrillation within the context of the Chain of Survival.

What Your Community Should Do to Strengthen the Early Defibrillation Link

  • Ensure that personnel in your community who have a duty to respond to victims of sudden cardiac arrest are trained and equipped to defibrillate
  • Ensure that all ambulances and first response emergency vehicles (such as fire trucks and police cars) carry defibrillators
  • Aim to reduce “call to shock” time to five minutes or less in 90 percent of cases.

Top of Page

Model Programs: Take Heart America™

Applying What Works to Save More Lives

What if a community implemented a comprehensive system for treatment of sudden cardiac arrest (SCA) that uses all treatment modalities that have been shown to be effective? Leaders of a new demonstration project, Take Heart America™ Sudden Cardiac Arrest Survival Initiative, think that systematically applying lessons already learned from science could mean the difference between life and death for hundreds of SCA victims.

“We do not have all the answers, but we are convinced that rates of survival from sudden cardiac arrest can increase significantly by applying what we know today,” said Robert Niskanen, co-founder and executive director of the initiative, which received its start-up funding from Medtronic and St. Jude Medical. “The problem is that few victims of sudden cardiac arrest are treated quickly enough with the full range of clinically effective therapies that are available. Take Heart America™ aims to radically change this paradigm.”

Three communities of various sizes will participate in the project: Austin/Travis County, Texas, (pop. 1,200,000), Columbus, Ohio (pop. 730,000), and St. Cloud, Minnesota (pop. 125,000). Niskanen and colleagues estimate that if survival rates in these locations increase to even 20 percent, as many as 600 more lives will be saved during the three-year project period.

By implementing a comprehensive, multi-faceted approach to SCA treatment, the Take Heart America™ team aims to dramatically improve survival rates from baseline survival rates. “We’re taking approaches that individually have been shown to increase a person’s chances of surviving sudden cardiac arrest and combining them in the hopes of dramatically increasing the number of lives we save,” said Keith Lurie, MD, co-founder of Take Heart America™ and principal investigator of Take Heart St. Cloud™. Rates of overall survival from SCA to hospital discharge in 2005, the baseline for the demonstration project, were 6.5 percent in Columbus, 8.5 percent in St. Cloud, and 10.4 percent in Austin/Travis County.1 The average survival rate nationally is 6-7%.

1The incidence rates of SCA in Austin (57 per 100,000) and Columbus (56 per 100,000) are probably lower than in other communities of similar size, due to the number of college students at the University of Texas and The Ohio State University respectively.

To propel survival rates to new heights, the Take Heart America™ initiative will feature the following components:

  • A public awareness campaign;
  • Promotion of self-directed cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) training in homes, schools, businesses, and other locations;
  • Training and periodic retraining of all first responders (fire, police) and EMS personnel (EMTs, paramedics) according to the 2005 Guidelines for CPR and Emergency Cardiovascular Care;
  • Treatment protocols that follow the 2005 Guidelines and emphasize proper chest compressions (sufficient depth, minimal interruptions, complete chest recoil), proper ventilations, and use of CPR prior to defibrillation for patients who arrest before EMS arrival;
  • Widespread deployment of AEDs in public and residential locations, on street corners, and in selected neighborhoods;
  • Registration of AEDs using an advanced software tracking system coordinated with 9-1-1 agencies and designed to ensure more rapid deployment of public access and personal AEDs, greatly expanding the range of device coverage;
  • Use of volunteer off-duty and civilian first responders equipped with AEDs;
  • Real-time CPR-AED instruction by emergency medical dispatchers;
  • Use of an impedence threshold device (ITD) by first responders and basic life support (BLS) responders; Use of an automated CPR device by EMS personnel;
  • Use of therapeutic hypothermia for unconscious survivors in hospitals—and eventually in the field;
  • Aggressive evaluation and treatment of SCA survivors by interventional cardiologists, including emergent angiography and implantable cardioverter defibrillation (ICD) therapy, as indicated;
  • Proactive, accurate data collection of patient outcomes; Introduction of emerging technologies if considered appropriate after reviewing scientific evidence;
  • Bereavement support for families of victims who do not survive.

Take Heart Columbus™

Once sufficient funding is secured, self-training CPR kits will be used to train approximately 24,000 students in Columbus public schools and to promote more widespread CPR-AED training at The Ohio State University, which already boasts a student CPR Club. “Among other things, we hope to train RAs (resident assistants) in CPR and AED use, and have them, in turn, train dorm residents,” said Lynn White, MS, Take Heart Columbus™ program coordinator.

Getting the program up and running in a city the size of Columbus is no small task, given the complexity of nurturing buy-in from multiple partners including the university, city government and eight hospitals. Still, said Michael Sayre, MD, Take Heart Columbus™ principal investigator, “Community and political leaders are extremely supportive.”

Take Heart St. Cloud™

St. Cloud is focusing initially on CPR-AED training in the schools, using a self-training kit. To date, 2,000 ninth graders in six schools have been trained, according to Janet Steinkamp, MA, St. Cloud program development specialist. “Each student has trained two to four additional people,” said Steinkamp. “The program is self-directed and so slick. Thanks to student promotion of the program, we know that at least 4,000 people have now been trained. We have started training in the business community, too, and soon we will begin training neighborhood groups.”

Meanwhile, all schools in the service area have at least one AED, and about 100 ITDs have been placed in first responder units. “We are making huge progress,” said Steinkamp, who noted that since hypothermia was introduced in St. Cloud, 34 patients have undergone mild therapeutic cooling, and of these, 50 percent have returned to their pre-arrest status.

The Program’s First Save

Take Heart America™ is off to a good start. On March 27th, a 54-year-old woman suffered SCA in her St. Cloud home. Her daughter and sister called 9-1-1 and gave her CPR. Fire and police first response units arrived two minutes later and provided ITD-assisted CPR. An EMS unit followed and treated her with a defibrillator, shocking her eight times. She was transported to the hospital and was treated with mild therapeutic hypothermia. After rewarming, she awoke immediately in an alert and cognitively intact state. Three days later, she received an ICD and was discharged on April 3rd.

Hope for the Future

The Take Heart America™ team envisions their efforts will lead to a new model for community-based emergency medical care for SCA victims. “Over the next decade,” say team members, “we anticipate that cities implementing this program will triple their survival rates. The result will be a dramatic improvement in survival from sudden cardiac arrest across the United States, saving thousands of lives each year.”

It can only get better. For more information, visit

By Mary Newman
Originally published in the Journal of Emergency Medical Services, March 2007 With permission

Top of Page

Mission & Vision

The mission of the Sudden Cardiac Arrest (SCA) Foundation is to prevent death and disability from sudden cardiac arrest. The vision of the SCA Foundation is to increase awareness about sudden cardiac arrest and influence attitudinal and behavioral changes that will reduce mortality and morbidity from SCA.

SCA Newsletter

Sign Up with the SCA Foundation News in order to stay informed! (* required field)

Contact Us

The Sudden Cardiac Arrest Foundation would like to hear from you! If you have questions or comments — Contact Us!


Sudden Cardiac Arrest Foundation
7500 Brooktree Road
Wexford, PA 15090

Copyright © 2019 Sudden Cardiac Arrest Foundation. All Rights Reserved.

Web Design & Development, & Web Hosting By FastWebEngine